Services:
 
--Translation
--Website localization
--Systems, Software and Hardware localization
and testing
--Linguistic testing and
verification
--Transliteration
--Transcreation
--Cultural & connotation
assessments
--Copy and Content
writing (published
samples of electronic and
printed articles available)
--Copyediting
--Proofreading
 
File transfer by:
 
--e-mail
--FTP
--snail mail
--courier
 
 
   
   

Language pairs:

 

English > Malay
Malay > English
Indonesian > English or Malay

 

Scope of experience:

 


1. Technical user guides and documents
(exceeding 3,274,000 words)
 
- user manuals for mobile and cordless phones (over 90 models, various brands)
- user manuals for various telecom tools
- interactive voice response systems solutions (touch-tone, voice recognition)
- help files (software, telecom & multimedia tools)
- user interface and on-screen display text for mobile phones, software,
televisions, financial systems (ERP), computerized manufacturing and welding
systems
- user manuals for multimedia & digital products
- CD ROMs (telecom and digital products)
- materials on heavy duty industrial and construction tools (eg. machine shop
services, fastening systems, etc.)
- Web sites
- UI testing
 
2. Life Sciences material
(exceeding 816,000 words)
 
- MSDS (material safety data sheets) and OHS materials
- Instructions for Use, Patient leaflets, User Manuals for medical products such as:
 
aortic anastomotic device
turbuhaler, inhaler
non-smoking patch
topical corticosteroid
hemorrhoid medications
eye care products
dental care products
breastpump accessory kits
birth control patch
drug/medical labels
mutivitamins (pediatric)
cough medicine
pain and fever relief
nasal drops
antihistamine/allergy
 
- Patient Education (posters, booklets, fact sheets, instructions, guides) for subjects like:

breast implants
SARS
avian flu
food poisoning
diabetes
eating disorders
obesity
personal hygiene practises
eyesight
smoking
head injuries
diarrhea
fever
back pain
Prenatal, Postpartum, Lactation, Newborn Care:
group B streptococcus (GBS)
gestational diabetes
breast engorgement (breastfeeding)
colic (babies)
postpartum care
vaccination and childhood disease

- Patient Information, Consent Forms and Surveys for Clinical Trials, for conditions such as:

migraine
pain
high cholesterol
gout
clinical depression
hypertension
oncology studies
arthritis
hormone replacement therapy
osteoporosis

- Biotechnology/Biochemistry (database compilation and research papers) in the areas of:

animal feed science
industrial enzymes
agricultural biotechnology
genetically modified food


3. Instruction of Use and manuals for consumer electronic products
(exceeding 412,000 words)

- vacuum cleaners (5 models)
- food processors (4 models)
- juice extractors (5 models)
- steam and conventional irons (10 models)
- garment steamers (3 models)
- hair dryers (3 models)
- microwave ovens (7 models)
- televisions (6 models)
- blenders (4 models)
- shaving kits (2 models)
- carpet cleaners (3 models)
- refrigerators (3 models)
- printers (5 models)
- digital cameras (9 models)
- exfoliators (2 models)
- air purifiers (5 models)
- slow cookers (4 models)
- toaster ovens (8 models)
- DVD players (2 models)
- water dispenser (2 models)
- portable air-conditioning unit (1 model)

4. Corporate and Human Resource documents
(exceeding 970,000 words)

- employee surveys and comments
- employee training modules and manuals
- corporate Intranet messages
- code of conduct
- company stocks and shares options
- quarterly and annual reports
- health, safety and environment guidelines and procedures
- articles of association
- job interview scripts
- telephone surveys
- CEO/President cover letters and speeches
- corporate calendars
- video presentations (script and subtitling)
- corporate website localization
- official annual, biannual, and centennial publications
- employee in-house seminars and workshops manuals

5. Legal
(exceeding 164,000 words)

- end user licence agreements
- timber concessions
- disclaimers of warranty
- terms of service
- tenders
- grant proposals
 
6. Others

- Finance, investments and banking material
- Advertising & promotional materials (print and Web)
- Education (prospecti, research papers, textbooks)
- Subtitling & narratives
 
 
 
   
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